This Privacy Policy describes how CINAQO (“we,” “us,” or “our”) collects, uses, and shares your personal information when you use our vertical binge platform and premium short-form streaming services.
1. Information We Collect
We collect information to provide a high-quality, cinematic storytelling experience tailored to your mobile viewing habits.
- Account Information: When you register, we collect your name, email address, and login credentials.
- Subscription and Payment Data: We collect details necessary to process payments for premium, ad-free access, including credit/debit card information and billing addresses.
- Usage and Behavioral Data: We track your viewing history, swipe-to-watch interactions, search queries, and content preferences to power our AI-driven personalized recommendations.
- Device and Technical Information: We automatically collect your IP address, device type, operating system, and unique device identifiers to optimize video playback for your mobile device.
- Interaction Data: If you participate in community features, we may collect your ratings, reviews, and social sharing activity.
2. How We Use Your Information
We use the collected data for the following purposes:
- Service Delivery: To provide access to exclusive vertical series and ensure high-performance video playback.
- Personalization: To analyze your viewing habits and recommend localized content in English and Arabic that matches your interests.
- Monetization & Advertising: To manage your SVOD (Subscription Video on Demand) account and deliver precise, high-completeness brand-sponsored ads in our free tier.
- Product Improvement: To develop new creator tools, including AI-assisted features for episode building.
- Communication: To send push notifications regarding new releases, upcoming series, or account updates.
3. Sharing Your Information
We do not sell your personal data. We may share information with:
- Service Providers: Third-party partners who assist with payment processing, cloud storage, and data analytics.
- Production Partners: Our core partners, Big Kahuna Films and Vibe Content Creators, to improve content quality and workflow.
- Legal Compliance: When required by law or to protect the rights and safety of our platform and users.
4. Your Privacy Choices
- Opt-Out: You can manage or disable push notifications and certain tracking technologies through your device settings.
- Access and Deletion: You may request to access, correct, or delete your personal information by contacting us directly.
- Subscription Management: You can cancel your premium subscription at any time through the app’s account settings.
5. Security and Data Retention
We implement industry-standard security measures to protect your data from unauthorized access. We retain your information only as long as necessary to provide our services or comply with legal obligations.
6. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: